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Find answers about Awega+ SCI, from getting started to orders, vendor tools, and your account.

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Jump to a topic below, or browse the frequently asked questions.

Getting started
Shopping
Vendors
Account
Payments
Legal

Getting started

Awega+ SCI connects buyers with vendors on a single marketplace. You can browse products, add items to your cart, and check out when you are ready.

Shopping and orders

Add products to your cart from product pages. When you check out, follow the steps to confirm your order and pay securely.

  • Signed-in buyers can use My Orders (from your account menu) to view order status where available.
  • Delivery and fulfilment depend on each vendor; contact the vendor or our team via Contact Us if something does not look right.
  • Your cart is saved in the browser session; keep the same device and browser for a consistent experience.

Selling as a vendor

Vendors list products, manage stock and warehouses, and fulfil marketplace orders through the vendor dashboard.

Open dashboard

Account and profile

Manage your profile, security, and organisation membership from your account area.

  • Update personal details and preferences in Profile when signed in.
  • Phone verification and organisation steps may be required before certain actions; follow any prompts in the app.
  • To request deletion of your account, use Delete your account and we will verify your request in line with our terms.

Payments and payouts

Checkout and card handling are processed through our payment partners. Vendors receive marketplace earnings through Stripe Connect after completing onboarding.

  • Buyers: pay at checkout using the options shown for your order. If a payment fails, try again or contact support.
  • Vendors: connect Stripe from the marketplace payouts section on your dashboard to receive split payouts from sales.
Stripe payouts on dashboard

Frequently asked questions

Short answers to common questions. If yours is not listed, get in touch.

Go to Create an Account and follow the steps. You can register as a buyer or start vendor onboarding from the same page.

Browse the marketplace, open a product, add it to your cart, then open your cart and complete checkout. You need an account for checkout where required.

Use Become a Vendor to begin registration. You will complete organisation details and any verification steps required before listing products.

When signed in as a buyer, open My Account and choose My Orders if your organisation type includes marketplace purchases.

Vendors connect a Stripe Express account from the dashboard. Stripe verifies identity and bank details; payouts follow Stripe’s schedule for your region.

Submit a request via Delete your account. We will confirm your identity and process the request in line with our terms and applicable law.

Use Contact Us for any enquiry. We aim to respond as soon as we can during business hours.